ALL SALES ARE FINAL

Due to the nature of vintage and secondhand items, we are unable to accept returns or exchanges — please review photos and descriptions carefully before purchasing.

ITEM CONDITIONS

Each item is pre-loved and may show minor signs of wear. Any notable flaws will always be disclosed and photographed to ensure transparency.

MEASUREMENTS & FIT

Measurements are provided for all items to help ensure the best fit. We recommend comparing measurements to a similar garment you already own.

NO CANCELLATIONS

Orders cannot be cancelled once they have been placed, as items are often packed and prepared quickly for shipment — please review your order carefully before purchasing.

SHIPPING

All orders are processed and shipped within the stated approximate timeframe. Once a package has been shipped, Willow is not responsible for delays caused by the carrier.